Welcome to ITFrontDesk

Using state-of-the-art IVR technology, we have created several products to automate your front desk needs. Our flag ship product is automated phone based and web based appointment scheduling service which offers appointment scheduling by your customers at any time using any device. Also our system automatically reminds your customers one or two days prior to appointment date and thus reducing no-shows. Whether you need time based appointments or capacity seat based reservations, always count on us! We have a solution for all. Having lot of phone tagging with your clients? Try our secured voice message delivery service. We’re passionate about helping businesses improve their customer satisfaction and therefore generate more referrals and increase revenue.

“Excellent firms don't believe in excellence - only in constant improvement and constant change."
-Tom Peters
“Everything should be made as simple as possible, but not simpler. "
– Albert Einstein

Appointment Scheduler

Your customers will be able to schedule appointments 24/7 using any device – Land line phone, Cell phone, VoIP phone, Computers, iPads, Tablets, Mobile Apps connected to internet. Your staff can access our web based admin site to schedule appts, run reports…

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Appointment Reminders

Do you need to remind your customers with upcoming appointments or product recalls or office closure due to weather inclement or any other need? We have a solution to notify by outbound phone call with confirmation, 2-way SMS text and email with confirmation link…
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Event Reservation

You can schedule any events and set the maximum capacity (seats) using our admin site. That’s it. Your customers will be able reserve their seat using any device – Land line phone, Cell phone, VoIP phone, Computers, iPads, Tablets, Mobile apps connected to internet…

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Message Broadcast

Whether you want to broadcast the message to few or thousands of people in short time by automatically sending text or outbound phone call based on phone type, you can utilize our Message Broadcast service. You can pre-record the audio in your own voice or use computer generated voice…
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Need to automate your front desk tasks? Look no further!

ITFrontDesk products have been used by numerous businesses to improve their customer satisfaction, make their staff work productive and bring cost savings. Below are some of our vertical markets:

Solutions

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Community Action Programs

Community Action Centers, LIHEAP Programs, Weatherization Programs, Low Income Tax Service

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Head Start Programs

Head Start and Early Head Start Recruitment

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Medical Community

Doctors, Hospitals, Home Care, Dental Care, Eye Care, Physiotherapy, Laboratories, Pharmacy Stor

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On-site Health Screening

Corporate Health Screening, Mobile Health Screening, Flu Shots Administration

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Service Industry

Plumbing, Electrical, Heating & Cooling, Tax Prep, Pest Control

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University Advisements & Tests

New Student Enrollment, Graduate Advisement, Tests Reservation, New Student Counseling

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Human Resource Scheduling

Job Interview, Employee Training, Contract Job

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Benefit Counseling

Employee Benefit Counseling

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Government Sectors

City, County, State and Federal Government Agencies/ Offices


Any Device, Anytime, Anywhere!

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Achievements

More than 1 Million Calls handled and counting more!

“ITFrontDesk is the leading provider and innovator of IVR products in America. We have businesses in almost every sector ranging from community action agencies to universities across US and Canada have been immensely benefitted from our automated call center solution and notification services. We are celebrating our 10th year anniversary and we invite you to our headquarters in Nashville, TN and have a complimentary lunch discussion with us!

Book your reservation for our product demo / webinar here!

Contact us for the Product Demo!

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Address

ITFrontDesk, Inc.
3200 Westend Ave., Ste 500
Nashville TN 37203 USA.
Phone: 615-468-7674
Text: 615-579-8336
Toll-free: 888-393-8899
Fax: 615-224-6112